FAQ

FAQ

To help stop the spread of COVID-19, the Australian government has enforced a complete shutdown of non-essential services. As of right now, freight, logistics and home delivery are considered an essential service and we will, therefore, continue to operate and move our customers until we are told not to. As we navigate the challenges of the COVID-19 pandemic, GH Removals & Storage are committed to helping our customers stay safe and healthy during these uncertain times.
When our office consultant provides your quotation, they will explain how the removal will be structured and estimated time frame the removalists should take for the removal process not including any travel time.
All of your furniture during moving will be wrapped in heavy duty blankets. We also stock purpose built plastics for dining chairs, lounge suites and different sized mattresses for purchase.
Hire A Mover operates in the metro and regional areas of Sydney, Melbourne, Brisbane, Adelaide, interstate Australia. To enquiry about your specific requirements, give us a call on 0430 505 100 or send us an email.
Our head office is open Monday to Friday 9am to 6pm Eastern Standard Time.
Pianos are on a case by case basis and depend on the type of piano, amount of stairs, and various logistical scenarios. If we do not believe we can move your piano safely, we will let you know and recommend that you use a piano specialist. In the cases where we can move your piano, an no extra charge will apply.
We do work on weekends (both Saturdays and Sundays) and on public holidays.
Moves that are cancelled prior to 48 hours of the scheduled arrival time will incur no fee and your deposit will be refunded in full.
If you are moving locally we can provide you with a set travel fee and hourly rate. You can either give us a call on 0430 505 100 or fill in the online quote form. We will get back to you shortly with our rates.
We have a large fleet of trucks ranging from size up to 10 tonnes, we will assign the most suitable truck accordingly to the requirement of your move.
We have the required moving equipment (trolleys, blankets, etc.) to keep your furniture safe during transit. However, to cover the unexpected, we recommend that you insure them with a relevant removals insurance.

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